Amazon shoppers are being warned to check the small print before hitting the 'checkout' button.
This comes after shoppers spotted bargains for under 50p on Amazon's website and rushed to grab the deals. But some got a nasty shock when they saw the delivery fee.
Amazon allows third party sellers to supply goods and its those sellers that can determine the price of postage and whether they will be included in the Prime Next Day delivery option. Taking to popular Facebook group Extreme Couponing and Bargains UK, one customer urged others to look out for one detail.
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As Manchester Evening News reports, Heather Teece was excited to find Cadbury chocolate, which had been reduced from £3.49 to just a mere 41p. But that was short-lived after she discovered the price of postage was a staggering £31.99.
The chocolate bar Heather spotted has now been removed and it is important to note that Amazon has thousands of items on offer, and many can be bought via Prime. Amazon is not responsible for the prices its third party sellers charge, but does have systems in place to try and prevent this from happening.
Writing on Extreme Couponing and Bargains UK, Heather wrote: "Got really excited when I saw the price of the big bars of Dairy Milk on Amazon. It was minimum two-buy. Look what shipping jumped to."
After seeing the post, other shoppers shared their stories with some not spotting the surprising cost until it was too late.
Jennie Halligan said: "I got caught out by this too but with some fabric softener. It said prime delivery but afterwards it was £50 delivery. I’ve sent it back for a refund and complained but it cost me £13 to send it back."
Rebecca Henry wrote: "There’s been loads of 41p items this week with 31.99 postage." Laura Overton replied: "I had this with some deodorant. 41p instead of £4 but you needed to buy two.. then when you went to check out postage jumped to £29.99."
Catherine O'leary said: "They’ve been doing this with so many items recently! I spoke to customer service and they just said it’s a 3rd party seller so nothing they can do. Definitely naughty!"
An Amazon spokesperson said: "We work hard every day to provide customers with low prices, vast selection, and fast delivery. Sellers set their own product prices in our store and we have policies to help ensure sellers are pricing their products competitively, including shipping costs. We actively monitor our store and remove offers that violate our policies."
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