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TechRadar
Mark Wilson

Amazon's AI-powered robot can't fix the broken smart home

Amazon's Astro robot showing eyes on its screen

Amazon might be brilliant at finding new ways for us to order more stuff from its vast online store, but it also likes to dabble in ludicrous smart home products that are divorced from reality. Unfortunately, some new leaked documents suggest it's up to those tricks again with the development of an AI-powered home robot.

A new report from Insider suggests Amazon is working on a next-gen version of its Astro home robot, which could use ChatGPT-like powers to help it remember and understand its environment (your house). As one of the documents remarks on Amazon's current Astro robot, "our robot has a strong body" but "what we need next is a brain".

That brain, apparently codenamed 'Burnham', will use "contextual understanding" to "make robots more intelligent, more useful, and conversational". Some examples in the leaked document include Burnham finding and notifying you about a stove that's been left burning, or simply telling you where you left your keys.

This all sounds good in theory, but it's also like sketching out a plane's cockpit before you have wings. For a start, the current Amazon Astro robot is still invite-only, a full 18 months after it was announced. And even where Astro is out the wild, it wheels around while surrounded by the flames of today's failed smart home system and its dying voice assistants.

The current version of Amazon Astro robot (above) still isn't available to buy without an invitation. (Image credit: Amazon)

Before we get home robots from The Jetsons, we need AI to help clear up the real-world mess that is today's smart home. It's a less glamorous job, but six months on from the rollout of Matter 1.0 (a new standard that is the latest savior of the smart home), we're still waiting for a simple, mature system where everything seamlessly works together as it should. And this is about a decade on from the arrival of the first smart home platforms like Apple HomeKit.

To be fair, Amazon has finally given over 100 million Echo devices support for the Matter standard. But we're still a long way from a world where all of our smart home tech seamlessly connects, regardless of which mobile operating system or voice assistant you use. And that's something that a concept robot, however charming, isn't capable of fixing, even with the promise of "contextual understanding".

Fix the foundations

Unfortunately, it's simply easier for Amazon to develop concepts that give it the glow of a tech innovator than to get its hands dirty and help fix the smart home's plumbing. Remember the Ring Always Home Cam that promised to fly around your house like an aerial security guard? It apparently won't actually arrive until 2024 at the earliest, if at all.

Like the Astro home robot, these ideas simply don't live in the real world. It's taken the best robot vacuums over 25 years to get to the point where they're finally mature enough to live in the mainstream. And yet robot vacs are one of many types of products that aren't supported by the Matter 1.0 standard, leaving many buyers in a quandary about how to future-proof their smart home.

(Image credit: CSA)

To be fair to Amazon, fellow tech giants like Google and Apple are as much to blame for the glacial progress of Matter's rollout. For example, the Google Home iOS app is only just getting the ability to let you set up Matter devices from iOS 16.5, something that was previously only possible on Android. 

But it's going to be another long wait before we can set up our smart home without having to worry about what a Thread border router is or whether something has the Matter logo. Currently, your best bet for guaranteed Matter support is still the humble smart plug.

In the meantime, talk of a next-gen Amazon Astro robot with ChatGPT-style powers is more annoying than it is exciting. We'd rather see Amazon put all of its generative AI eggs into a modern version of Alexa, but its voice assistant department was apparently the hardest hit by recent layoffs, following a $10 billion loss.

That smarter reincarnation of Alexa may still come, even if it's seemingly a lower priority than a new chatbot-powered search function for the Amazon shopping experience. But for the messy smart home, the next version of Matter (which is on a bi-annual update cycle) is way more important than another smart home pipe dream, like Amazon's privacy-invading robots.

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