An Aldi worker has taken to social media to plead for shoppers to “be kind” to the retailers’ employees.
Louisa Brown posted a heartfelt plea to the Aldi UK Shoppers Facebook group after becoming fed up with staff being treated poorly by customers.
She asked customers to “spare a thought” for those who are working tirelessly in this heat to keep food in the cupboard and on plates.
The post received an overwhelming response and went viral on social media, Manchester Evening News reports.
In a long message she said: "Yes its silly season. Every man and his dog has come out to play and visit the supermarkets.
"I'm not just on about my store I'm on about every supermarket, everywhere.
"To all that shop [sic]. Spare a thought for the people that are working in this heat, to keep your cupboards stocked.
"Or just so you can pop in for an ice lolly. When we say we don't have a product we genuinely don't.
“The stock is worked, and worked again hours after. To keep it on the shelves for you.
"My staff are tired but yet keep smiling and pushing through.
"Because yes, it's our job but more importantly we have a passion and we actually love our jobs."
Louisa continued: "If there's a queue. Just queue. We will get you through as quick as physically possible.
"So waving your fingers in the air and scowling/abusing my staff, oh and generally being a moaner will get you nowhere.
"If I had more tills I would open them. Just remember you don't know the circumstances or what is happening behind the scenes.
"All I'm trying to say is... Be Kind. Share that smile with a stranger. Just appreciate people, and remember that we are trying our best.
"All the staff in every Aldi pull it out the bag every single day. We are currently up against it.
"But between us show grit, determination. With a will to succeed. This is a recipe for success. Keep doing what we do people. #TeamAldi."
Shoppers and other retail workers replied to the post.
Gemma-louise Moulds commented: "I work in retail too and I totally agree with this."
Michelle Slater chimed in: "Perfectly said! I know how you feel I work in retail we keep smiling say have a nice day and the verbal abuse still flows like the queues."
Another person said: "Retail staff have always been treated badly but it’s getting worse - the general public are just horrible!"
Tracy Louise Johnson agreed: "Well said. Working in retail at the moment is a tad stressful.
Claire Crichton, who is an Aldi employee, said: "Well said from store #99.
"I am just about to start my shift for today and I won’t get home until 11pm tonight but will still have a smile on my face for my customers."
Sarah Parsons wrote: "Well said hubby works food retail, the shops have air conditioning but often storage and staff area’s don’t do spare a thought for above reasons and conditions behind the scenes."
The employees were praised by members of the public.
Paula Tossell said: "You always work so hard under the pressure of management and customers.
“It's such a shame more people don't understand the constraints put upon you all. Your doing a great job."
