Aer Lingus has offered customers travelling via Dublin Airport over the Bank Holiday weekend some crucial advice to passengers missing their flights.
The air transport company said they would be communicating directly with customers after the chaos that ensued last Sunday, which saw over 1,000 passengers miss their flights due to staff shortages and lengthy queues.
Plans have been put in place by Dublin Airport operators, daa, to reduce the risk of a similar situation recurring this weekend as many people head away for the bank holiday.
Read More: Dublin Airport passengers may have to queue up to an hour outside in the rain, DAA CEO admits
Here is a full list of Aer Lingus's guidelines for travellers to follow.
Arrival Times
European Travel: We advise customers to arrive 2.5 hours before their flight.
Transatlantic Travel: We advise customers to arrive 3.5 hours before their flight.
Our team on the ground will be on hand to assist.
At Home
Check-in using the Aer Lingus app / aerlingus.com before travelling to the airport.
Bag Drop
Customers with bags who have checked-in already and have their boarding pass should immediately make their way to one of our 38 Express Bag-Drop kiosks and avoid the check-in queue.
Evening Before Check-in
Customers departing between 5:30am and 8:00am can check-in at one of the Express Bag-Drop kiosks and drop bags the evening before their flight between 4:00pm and 7:45pm.
Be prepared for security screening
Prepare cabin baggage for screening. Separate out liquids, gels, and pastes into one single, clear one-litre plastic bag with each container no bigger than 100ml. Remove electronic devices from hand baggage and place in the tray, along with shoes, jackets, coins, and jewellery.
Arrive at boarding gate on time
After passing through security, customers should keep a close eye on the departures screens in order to find out their boarding gate and check the status of their flight to ensure they arrive at their boarding gate in good time.
Travelling to USA or Portugal
When travelling to the US or Portugal, customers will be required to upload the necessary travel documentation to VeriFLY, the travel pass app, and complete all the tasks before they can check in online or use the bag drop kiosks.
Get breaking news to your inbox by signing up to our newsletter .
