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Irish Mirror
Irish Mirror
Lifestyle
Sophie Collins

Aer Lingus forced to cancel more flights to and from Dublin Airport today amid Covid struggle

Aer Lingus is one of many airlines that are continuing to deal with staff shortages as the current wave of Covid-19 remains at its height across the globe.

Infection rates are increasing in the community as BA.4 and BA.5 spread rapidly and health officials have been pleading with the public to isolate even with mild symptoms.

The latest flights that have had to be scrapped due to the flight crew contracting Covid were seen on Monday as the Dublin to Seattle flight - as well as its return - were cut.

READ MORE: Mystery surrounds Aer Lingus flight incident after plane forced to to turn back to New York nearly two hours into Dublin journey

On Tuesday the carrier had to cancel its Dublin to Chicago and Boston return trips, marking a total of four flights cancelled today - due to crew sickness.

Aer Lingus forced to cancel more flights to and from Dublin Airport today as Covid struggle continues (Dublin Airport)
Aer Lingus forced to cancel more flights to and from Dublin Airport today as Covid struggle continues (Dublin Airport)

Customers of the Irish airliner have seen a number of flights cancelled nearly on a daily basis as a Covid outbreak among staff wreaks havoc over the availability of employees.

Despite this, customers have been reassured that 98% of its services have been fulfilled despite issues met due to the virus.

All passengers that are affected by the latest cancellations - as well as any past and future - are also reminded that they will be accommodated and placed on new flights ASAP, or will be entitled to compensation.

Last week, when a similar small number of flights were affected the Irish carrier said: "Aer Lingus wishes to apologise to those customers that have been impacted, and has shared detail regarding customers’ rights and the airlines’ obligations under Regulation (EC) 261/2004 which can be found here: www.aerlingus.com/support/legal/regulation."

According to their website: “If your flight is cancelled, we will offer you the following assistance:

I. A choice between:

(a) reimbursement within seven days (in cash, by electronic bank transfer, bank orders or bank cheques) of the full cost of your ticket, at the price at which it was bought, for the part or parts of the journey not made, and for the part or parts already made if the flight is no longer serving any purpose in relation to your original travel plan, together with, when relevant, a return flight to the first point of departure, at the earliest opportunity; or

(b) re-routing, under comparable transport conditions, to your final destination, at the earliest opportunity; or

(c) re-routing, under comparable transport conditions, to your final destination at a later date at your convenience, subject to availability of seats.

II. In addition, we will offer you, free of charge:

(a) meals and refreshments in a reasonable relation to the waiting time; and

(b) two telephone calls, telex or fax messages, or e-mails.

III. In the event of re-routing in connection with your cancelled flight

If the reasonably expected time of departure of the new flight is at least the day after the departure as it was planned for the cancelled flight, we will also offer you:

(a) hotel accommodation in cases:

where a stay of one or more nights becomes necessary; or

where a stay additional to that intended by you becomes necessary;

and

(b) transport between the airport and place of accommodation (hotel or other).

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