Aer Lingus Dublin bound flights from Spain and Portugal will operate this evening, but all of the airline's other European and UK flights to and from Ireland's capital are cancelled.
The airline said Dublin bound flights from Spain and Portugal "plan to operate, albeit with delays". Earlier this afternoon, they announced that all European and UK flights travelling to and from Dublin from 2pm onwards were cancelled.
Aer Lingus have said there is no estimated time that their IT issues affecting their website, check-in and boarding will be fixed. They said in an update this evening: "A UK network provider servicing the cloud-based system has experienced a major break in connectivity impacting both primary and secondary activity. At this time the provider has not been able to give Aer Lingus an estimate of the time when the break-in connectivity will be restored.
Read more: 'Huge queues' at Dublin Airport as thousands of passengers affected by Aer Lingus IT issues
The issues began affecting the airline at around 9am this morning and caused huge queues to form outside Dublin Airport. An Aer Lingus spokesman said: "Unfortunately, this is causing severe disruption to Aer Lingus services today. Consequently, all flights originally scheduled to depart from Dublin Airport for European and United Kingdom destinations from 2.00pm onwards today have had to be cancelled.
"As we are currently unable to communicate directly with customers, we are asking customers booked to travel on those flights not to come to Dublin Airport . We sincerely apologise to all customers impacted by today’s disruption and cancellations," he added.
Aer Lingus is advising that customers impacted by today’s disruptions will be able to change their travel plans, free of charge either through its call centre or social media channels. "We will advise customers when IT systems are restored and this change option is fully available to our customers. As soon as systems are restored our teams will work to re-accommodate those impacted as efficiently as possible, and share information regarding customers’ rights and the airlines’ obligations under Regulation (EC) 261/2004.
"We are working intensively with our system partners and their network partners to resolve the connection issues as soon as possible."
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