FAQs
Does Adorama offer free shipping?
Yes, customers can get free 2-day shipping on orders worth $49 or more. If you're just short of the order total, its worth considering any accessories you may need in future (such as chargers and connector cables) to get yourself over the threshold. If your order does not qualify for free shipping, fees are calculated on a case by case basis at the checkout based on what you're purchasing.
What is Adorama Rewards?
Adorama Rewards, also known as Adorama VIP, is the store's reward points scheme that's free to join and lets customers earn points with their purchases. The scheme has three tiers:
VIP: Reached automatically when you sign up. Members earn 1 point for every $1 they spend.
VIP Perks: Reached when you spend $1500 in one membership year. Increases the amount your earn to 1.25 points per $1. You’ll also get monthly points bonuses and access to exclusive offers.
VIP Pro: Costs $49.99 a year. Includes all the bonuses of VIP Perks, plus free 2-day shipping, 60-day returns, 1-year Adorama Protect extended warranties on all products, 2 points per every $1 you spend, & better monthly points bonuses.
What is Printique?
Printique is a printing brand owned by Adorama. Printique handles classic photo printing, as well as hardcover photobooks, leather albums, metal, acrylic & canvas prints, and more. They offer a 10% newsletter discount for new sign-ups, letting you save on your first order. You also get 10% off if you're an Adorama VIP Pro member.
What is the Adorama return policy?
Adorama gives customers 30 days to send back most items they're unhappy with for a full refund (minus the cost of initial shipping). All items must be sent back in the condition they were received in along with all packaging, instructions and included accessories. Adorama will cover the cost of return shipping if you notify them beforehand, so get in touch with their customer service team to avoid any additional fees. Note that some items such as software, film, paper, computers, tablets, DVDs, bulbs & flash tubes, batteries, ink and more not eligible for returns. Be sure to check the Adorama website before you order for more details.
How can I contact Adorama customer service?
You can call Adorama's customer service team at 800-815-0702. The team are on hand to help between Monday to Thursday between 9.30am - 7pm (ET) and Fridays between 9.30am - 4pm (ET). You can also head to the Adorama Contact page on their website to fill out the contact form and access a range of support articles & helpful links.
Hints and Tips
Watch for seasonal sales: Like many other tech outlets, Adorama runs seasonal sales around key retailing events and these tend to include significant discount. Keep an eye out around the likes of Labor Day, Black Friday & Christmas for the best offers. We've previously seen the likes of $200 off the M3 MacBook Pro for Black Friday
Make money from old devices with Adorama trade-in: Got old tech sitting around? Make some money back on it with the Adorama trade-in scheme. You can find your device online and enter details about condition to get a quote. If you're happy with the price, you can choose to be paid by cash, store credit or direct deposit. You can earn up to $500 in store credit for your devices.
Save with Adorama Edge: If you're in the market for a credit card, Adorama Edge may be of interest to you. The retailer's own exclusive credit card comes with no annual fee and nets members 5% off everyday purchases.
Look for Adorama Used goods: Adorama Used is the retailer's vast selection of second-hand and refurbished items. All Adorama used products are tested & restored to ensure the best condition, with item condition listed next to each product and ratings detailed on the website. Each item is supported by a 30-day money-back guarantee, and you can find discounts of up to 40% versus the usual price.
Get an Adorama student discount: The Adorama Students Gear Up program is a special discount program for college students. You'll need to verify your student status before you can sign up for the free program. Discounts vary based on the product and/or category, but you can find out more by signing up.
Join the Adorama newsletter: If you want to stay up to date with news and updates from Adorama, you can sign up for the newsletter through their website. Just provide your chosen email address to receive regular emails with news on sales, programs and products. New sign-ups will also earn 25 rewards for joining and will be entered into a competition for the chance to win a $100 gift card.
How to use Adorama coupons
1. Choose one of the available Adorama coupons you'd like to use and click "Get Code".
2. Once your code has been revealed, copy it to your clipboard for later.
3. Head to the Adorama website to start shopping, adding the items you want to your cart as you go.
4. When you're ready to buy, click on your cart to review your order at the checkout.
5. After adding your shipping info, move on to the payment section and look for the box marked "Do you have a gift card or promo code?"
6. Click on the text and two fields will show up — one for gift card codes and one for Adorama coupons.
7. Enter your code in the latter box and click "Apply" to activate it.
8. Your discount will be immediately shown - proceed through the rest of the checkout as usual to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
