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Evening Standard
Evening Standard
Business
Mark Hooson

Admiral car insurance review

Who are Admiral?

Established in 1993, Admiral began by specialising in car insurance before eventually expanding into travel, home, pet and van insurance.

Admiral is part of the Admiral Group, which includes other insurance brands including Elephant, Diamond and Bell. The group owns EUI Limited, which underwrites most of its policies. Admiral is regulated by the Financial Conduct Authority (FCA).

What Admiral offers

Admiral offers third party, third party fire and theft, and fully comprehensive car insurance policies.

The latter comes with European cover, courtesy car, personal injury cover, personal belongings cover and stereo cover. The policy also covers you for driving other people’s vehicles. For additional fees, you can add breakdown cover, legal protection, hire car cover and key cover.

Admiral’s five-star Defaqto rated cover is also available for electric vehicles and can cover two or more vehicles in a household under a multi-car policy.

Contacting Admiral

You can call Admiral about car insurance on 0333 220 2000 between 8am and 7pm from Monday to Friday, between 9am and 5pm on Saturdays, and between 9.30am and 4pm on Sundays.

If you want to make a change to your policy on the phone, Admiral will charge a £25 administration fee. Making the same changes via the MyAccount section of admiral.com costs less at £9.50.

You can find Admiral on Twitter as @AdmiralUK, as well as on Facebook.

Finding the best cover

A price comparison service such as ours is the easiest way to find the best price for the cover you need.

It can be tempting to compromise on cover to get cheaper premiums. But this could prove more costly in the long run, if you find yourself unable to claim and having to pay for repairs, replacement or damages yourself.

Why you should compare prices

Insurers used to reserve their best prices for new customers so that they could get more drivers on their books and grow their market shares. But they’ve been banned from doing this since January 2022 when the City watchdog, the Financial Conduct Authority, introduced new rules.

Since companies can no longer use the old tactic to sign you up, they may have to be more competitive on price with every quote they give - something that you can use to your advantage.

It is certainly worth checking what is available before you renew with your existing insurer.

Check independent reviews as well as prices. Defaqto and TrustPilot can give you a good sense of how customers are treated by an insurer, which can be just as important as how much they charge.

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