New Delhi: A woman has slammed Air India for its mismanagement which resulted in her grandmother's admission to the ICU in a Delhi hospital.
She accused the airline of not providing pre-booked wheelchair. She said that that she had lodged a complaint at the Directorate General of Civil Aviation (DGCA).
Ganddaughter On X
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The woman’s granddaughter, Parul Kanwar, shared her ordeal on X, claiming that her grandmother was not provided first aid. She further said that her grandmother has been in the ICU for two days and the left side of her body is losing strength.
An 82-year-old widow of a Lt General landed in the ICU of a Delhi hospital after she suffered a brain stroke, following a fall at Indira Gandhi International Airport.
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Airline Response
The airline in response said it “concerned to note” the incident and wished the woman a speedy recovery. The airline emphasised that it was “actively working on the concern”.
Wheelchair
