Passengers were forced off an easyJet flight after it was unable to take off because it was "too heavy".
The flight from Lanzarote's Arrecife Airport to John Lennon Airport, Liverpool, was delayed because of the plane's weight and severe weather conditions. Initially, the flight was supposed to take off at 9.45pm on Wednesday, July, however did not leave until around 11.30pm.
A clip of the flight crew can see an announcement being made to passengers. In the clip, the pilot can be heard informing passengers that the flight is heavy due to the density of passengers onboard, the Liverpool Echo reports.
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The pilot said: "Thank you for getting here today. Because there are so many of you it's a pretty heavy aircraft.
"That heavy aircraft combined with a pretty short runway and with the current unfavourable conditions here in Lanzarote, means the aircraft is too heavy to take off. I've been sat with my senior first officer and we're very experienced with this and have done this before.
"With safety as our number one priority, there is no way, with the current wind conditions, that we could get this aircraft airborne. There are a number of factors - it's very hot, the wind isn't fantastic, the direction isn't great.
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"Now, you might be wondering what happens next and that's what I've come in here to say. I have spoken with our operations team and the one way to solve a problem with a heavy aircraft is to make it slightly lighter.
"If possible, I would like to ask up to 20 volunteers to choose not to fly to Liverpool tonight. If anyone wants to volunteer there will be an incentive. The current number we've been quoted by easyJet is up to €500 per passenger who is willing to not fly tonight."
Passengers could be heard muttering "I want to go home tonight" while shaking their heads. The flight had been delayed due to "poor weather conditions in Lanzarote", according to easyJet's flight tracker.
The flight didn't arrive at John Lennon Airport until after 3am on Thursday, July 6. A spokesperson for easyJet said: "easyJet can confirm that 19 passengers on flight EZY3364 from Lanzarote to Liverpool yesterday evening volunteered to travel on a later flight as a result of the aircraft being over the weight limits for the weather conditions.
"This is a routine operational decision in these circumstances and weight restrictions are in place for all airlines for safety reasons. In the event that a flight would exceed weight limits, we ask for passengers to volunteer to transfer to a later flight free of charge which is what happened on this occasion and volunteers are provided with compensation in line with regulations.
"The safety and welfare of our passengers and crew is always easyJet’s highest priority."
