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Tom’s Guide
Tom’s Guide
Technology
Alison Barretta

What mattresses do hotels use? The Ritz, Hilton, Premier Inn and more

Suitcase next to a hotel bed.

Want to recreate the comfy and plush vacation atmosphere in your bedroom year-round? Than you're in the right place. In this guide you’ll find all the best hotel mattresses from the likes of the Hilton, Ritz-Carlton, Premier Inn and others.

As a professional mattress tester, I regularly review the very best mattresses for all types of sleepers, and some of them remind me of the beds I've slept on at some of the world's finest hotels. Since I don't travel as much as I used to, I now have a huge desire for learning about the different mattresses hotels use and how I can recreate that quintessential hotel sleep experience at home.

I’ve researched the different types of hybrid, cooling and memory foam mattresses used in the world's most-popular hotels, from the opulent Ritz-Carlton to the budget Premier Inn. You can buy many of these luxury mattresses directly from your favorite chains, and for the full hotel experience, you can often add the bedding to match. 

Hotel bedding and mattresses are usually of exceptional quality, which also means that they tend to cost more than your typical mattress in a box. Fortunately, it's easy to find affordable alternatives that offer hotel-style comfort – we're sharing our top picks in this article, along with expert shopping advice on how to save money on the best hotel pillows and mattresses. Ready to turn your bedroom into a 5-star suite? Then let's explore what mattresses hotels use...

What guests sleep on at the world's top hotels

What mattress does the Marriott hotel use?

(Image credit: Marriott Bonvoy)

The Marriott Bed is a 9" mattress made with soy-based foam, designed to cradle your body without creating that sinking feeling that some people dislike. There's also a taller 13" innerspring model with reinforced edges for more support, and we'd recommend that taller model if you like to sprawl out starfish style in your sleep. 

The Marriott Hotel works with established brands like Jamison and Serta Simmons to produce its exclusive mattresses. They are supremely comfy.

Plop onto a Marriott Bed and your head will land on one of its plush Marriott Pillows. This guest favorite has breathable Lyocell fibers intertwined with down for a cool, restful night's sleep. Meanwhile, its Signature Sheets are made from a cotton blend with a 300-thread count for a crisp, clean feel.

Shop Marriott has pillows, mattresses and other bedding available to purchase, so you can recreate the comfort of a Marriott guest room in your own bedroom. Want to learn more? We've written a guide to what mattresses the Marriott uses.

What mattress does The Westin Hotel use?

(Image credit: Westin Hotel)

The Heavenly Bed, made for The Westin by Simmons, has been a staple for the hotel chain since 1999. Its cushy pillow-top construction provides ample support so guests wake up refreshed and ready for the day ahead.

Often found atop the popular Heavenly Bed are several pillows exclusive to The Westin. Among them are the classic Feather & Down Pillow suited for all types of sleepers, and the hypoallergenic Down Alternative Pillow that's just as cushy.

If you're keen to bring The Westin Heavenly Bed to your bedroom, you can find it at the Westin Store along with pillows, linens, and other accouterments to enhance your at-home sleep experience.

What I thought: After years of very limited travel due to the pandemic, I recently reacquainted myself with the soft yet supportive Heavenly Bed. Whether I was on my side or stomach, I was perfectly comfortable and the fluffy pillows were a nice complement, too. The small vial of lavender and chamomile oil placed bedside by the hotel added a calming touch. My only complaint is that I was only a guest at the Westin for one night, so my time with the Heavenly Bed was way too limited.

What mattress does The Ritz-Carlton use?

(Image credit: The Ritz-Carlton)

Custom-made for the hotel chain by luxury brand Stearns & Foster, the 13-inch Ritz-Carlton Bed is a hybrid with a plush pillow top, reinforced foam-cased edges, and breathable foam layers combined with individually-wrapped coils so hot sleepers won't have to fuss with the thermostat at night. 

The Ritz-Carlton's signature bedding is just as luxurious. The renowned Ritz-Carlton Pillow contains a blend of down, duck feathers, and Lyocell fibers, with a triple-chamber cotton cover to keep it fluffy and full. If you're vegan, there's also a Down Alternative version with eco-friendly fill crafted from recycled bottles.

Transform your bedroom into a 5-star hotel by visiting the Ritz-Carlton Hotel Shop, where you can purchase its famous pillows, beds, linens, and more.

What mattress does the Novotel use?

(Image credit: Future / Alison Barretta)

Every Novotel property features the chain's unique Live N Dream mattress, a 9-inch hybrid of foam and double-pocket micro-springs. According to the hotel, this mattress is designed to provide 'universal yet personalized comfort' for travelers of all stripes.

The Live N Dream mattress is dressed in 100% percale sheets plus a cotton-poly blend duvet. Additionally, guests have the choice between Novotel's standard Sleeping Pillow (filled with fibers derived from 100% recycled bottles) and a dual-sided Smart Pillow that can be folded to suit one's comfort.

Purchase Novotel's signature mattresses and bedding from the Novotel Store. Note that prices are listed in Euros since Novotel Store is based in France. Shipping is available outside of the European Union, but you'll need to do the conversions yourself upon purchase. You'll also be on the hook for shipping fees, along with any relevant duties or taxes.

What I thought: I reveled in the supportive comfort of the Live N Dream bed for three nights at the Novotel Toronto. After long days of sightseeing and plenty of walking, I greatly benefitted from this bed's excellent pressure relief along my knees and hips, but not at the expense of proper alignment. I regularly deal with back pain but every morning I woke up with barely any discomfort and found it a welcome reprieve from my unyielding mattress back home. Meanwhile, the softer side of the Smart Pillow nicely complemented the medium-firm feel of the Live N Dream, and Novotel's bedding setup as a whole kept me cozy without overheating. 

What mattress does the Sofitel use?

(Image credit: Sofitel)

French hotel chain Sofitel believes the bedroom should be 'a private haven to indulge, unwind, read and refresh.' That's reflected in the design of its Sofitel Bed, a medium-firm mattress with a soft top layer and an ergonomic design for optimal pressure relief. It also promises superb motion isolation, which is great for couples.

Guests of the Sofitel rest their heads on the plush Sofitel Feather & Down Pillow, which is finished with a cotton cover that's double-stitched so it remains full and plush. A down alternative version substitutes feathers for microfibers.

All of Sofitel's mattresses and pillows are unique to the hotel chain. Those who want to experience a bonne nuit every night can shop at the Sofitel Boutique.

What mattress does the Premier Inn use?

(Image credit: Premier Inn)

The UK's largest hotel chain teamed up with Silentnight to revamp its Premier Inn Mattress. It still has a medium-firm feel and a layer of 1,000 individually-wrapped pocket springs, but now there's also a removable, moisture-wicking lightweight cover and a GelTex foam layer for optimal pressure relief and airflow.

Make sure to add a couple of Premier Inn Luxury Pillows. They contain a contouring microfiber fill with a quilted cotton-polyester protector. Guests can choose either a soft or firm feel, whichever is best suited to their sleep style.  

Premier Inn bedding can be purchased directly from the chain. Premier Inn pillows went viral on viral on TikTok in 2021 for their comfort and affordability – a pair only cost £30 at the time. (That price has risen to £36 for two pillows, which is still a great value.)

What mattress does the Four Seasons use?

(Image credit: Four Seasons)

The prestigious Four Seasons revolutionized the hospitality industry in 2014 by allowing guests to choose the firmness of their mattresses. Its Signature Mattress is available in firm, plush, or a mix of both. Layers of temperature-regulating memory foam plus pocketed coil springs will ensure you're adequately supported without overheating, making it a good cooling mattress for hot sleepers.

Adding to that comfort is the Four Seasons Down & Feather Pillow. It consists of a white down and feather blend on the inside plus a 240-thread-count cotton case on the outside. 

Shoppers can browse the Four Seasons at Home storefront for its exclusive Signature Home Collection, which also includes linens and duvets. 

What mattress do Hilton Hotels use?

(Image credit: Hilton)

Stay at any Hilton Hotel and you'll find its custom-designed Hilton Bed, made in partnership with Serta. It's designed to last for years thanks to extra coil support plus an internal design that prevents sagging. The plush top is meant to improve circulation so you sleep soundly and comfortably throughout the night.

Complementing that is the Hilton Feather & Down Pillow, which has an Inner chamber of feathers with an outer chamber of down. If you prefer a denser feel without the use of animal products, there's the Hilton Down Alternative Pillow. The Hilton Down Pillow is the plushest of the bunch.

Feel like you're sleeping at a Hilton Hotel every night and browse Hilton to Home for your new mattress, pillows, or bed linens. Want to know more about Hilton mattress? Take a look at our guide 'what mattress does the Hilton hotel use?'

What mattress does Kimpton use?

(Image credit: Kimpton)

All Kimpton hotels include a mattress custom-made for this international chain by Sealy. Whether you stay at the Palomar, Hotel Monaco, or any of Kimpton's other properties you'll be resting on a 13-inch innerspring with gel-infused foam layers, an extra-deep plush top, and pressure-relief inlays to support your lumbar and legs. A cooling antimicrobial cover keeps night sweats and allergens at bay.

Additionally, Kimpton pillows come in various options: feather & down, synthetic fiber down alternative, or down alternative gel. These pillows maintain their plushness with a 100% cotton pillow protector that keeps the fill from shifting too much.

Visit the Kimpton Style store if you want to recreate the Kimpton experience at home. Shop mattresses, bedding, linens, and pillows.

Hotel mattress and bedding FAQ

What firmness are hotel mattresses?

Hotels know that the best chance of getting guests to return is by offering them a comfy bed to sleep in, which is why most hotel mattresses opt for a medium-firm feel. Medium-firm mattresses offer a superb balance of comfort and support, and all leading mattress brands make medium-firm beds.

Many of these brands supply hotels with mattresses, so chances are the mattress you’ll be sleeping on in your next hotel visit will be a medium-firm bed. Any hotel mattress worth its salt will also deliver good pressure relief, motion isolation and edge support so that you can get in and out of bed easier. 

If the mattress at your hotel is too firm or too soft, ask reception or concierge for a mattress topper to change the feel of the bed to your liking.

Why are hotel beds so comfortable?

Hotels understand that weary guests are going to want to stay somewhere they can fully rest and recharge after a long day of traveling or exploring. Thus, all hotels – from budget chains to 5-star properties – invest plenty of research and money in creating the best sleep experience for their customers. That includes using premium materials that'll last for hundreds (if not thousands) of stays.  

Some of that comfort may also be psychological. Think about it – you enter your hotel room where the sheets are fresh, the lights are dimmed and the room temperature has a very slight chill. Combine that with overwhelming sense of exhaustion and you'll drift to sleep as soon as your head hits the pillow.

Still, if you can't get that lush feeling of a certain hotel's bed out of your mind you can replicate as much of that experience as possible in your own home by purchasing pillows and mattresses exclusive to your favorite property. However, if that's cost-prohibitive, start small and pick up one of the best mattress toppers for a cost-effective way to immediately upgrade your sleep.

Do hotel mattresses need a box spring?

Hotels use innerspring mattresses for the most part, so they're often paired with a box spring. This helps absorb shock and keeps the mattress in good shape. A box spring also makes a bed look comfier and more inviting since it adds plenty of height.

When buying a mattress directly from a hotel, it'll be paired with a box spring by default; however, you can choose to purchase a mattress on its own if you neither need nor want a box spring. Some hotel mattresses may not necessarily require a box spring, either, provided you have a platform bed – but it's best to read the fine print before deciding to go without.

Can I find deals on hotel mattresses and pillows?

Most hotels use luxury mattresses and pillows in their rooms and suites. Thus, they won't be among the cheapest you'll find. Fortunately, you can manage to save some cash on hotel-exclusive bedding if you're patient enough to wait for sales.

Alternatively, if you're part of a hotel's loyalty program, you might be able to purchase bedding and mattresses with reward points. If you've accumulated a robust balance, you can essentially bring home your hotel mattress for free (or very cheap).

Another way to save on hotel mattresses is to find a dupe for much less. Brands like Saatva and WinkBed are renowned for their hotel-quality builds. Not to mention, many of these brands offer generous at-home trial periods, free delivery, and extensive warranties – perks you may not enjoy when buying a mattress straight from a hotel.

Ready to shop the best deals for hotel-quality mattresses? Take a look at today's best offers below...

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